Sales & Refund Terms
Terms & Condition (E-commerce services)
SHAPL (“shapl.com/shop/”) owns and operate this Website. This document governs your relationship with [shapl.com/shop/] (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and [shapl.com/shop/] will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of [shapl.com/shop/] or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by [shapl.com/shop/] and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with [shapl.com/shop/] you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. [shapl.com/shop/] retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be [shapl.com/shop/] or may in some cases be a third party. Where a contract is made with a third party [shapl.com/shop/] is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law [shapl.com/shop/] and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect [shapl.com/shop/]’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with [shapl.com/shop/] and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to [shapl.com/shop/].
You agree to indemnify, defend and hold harmless [shapl.com/shop/], its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
[shapl.com/shop/] shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and [shapl.com/shop/]. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of [shapl.com/shop/].
SALES & REFUND TERMS AND CONDITIONS (“TERMS”)
We want you to be completely satisfied with your purchase on SHAPL. Our 5-Star Guarantee means that we’re committed to providing you with the most delightful shopping experience possible. You can feel secure and confident shopping on SHAPL.
Standard Return Policy
Merchandise, which purchased from [shapl.com/shop/] only, may be returned or exchanged within 30 days of delivery with an original packing invoice.
The returned merchandise must be in new, unused, and in the original packaging.
No returns, refunds, exchanges, or credits will be issued without the original packing invoice.
Shipping and handling charges are non-refundable.
Items purchased on markdown are considered final sale. FINAL SALE items also include but are not limited to the following:
Personal care/used items, tableware, kitchenware, health and beauty items, bedding, and innerwear.
Unworn clothing with tags and receipt can be returned and exchanged.
Price adjustments on previous purchases are not permitted.
For items being sent to our Returns department, please be sure to ship your item by insured, traceable mail offered by FedEx, USPS, and other carriers. Please include a note with your address and daytime phone number along with your instructions and a copy of this invoice, and send to:
SHAPL refund team
SHAPL reserves the right to deny any return/exchange based on the condition of the merchandise.
SHAPL reserves the right to modify its exchange and return policy.
How does the return policy work?
To start a return, Please send us e-mail (email@example.com) with reason of return a product. You can communicate directly with our customer service team.
You may return any order within 30 days of delivery.
Our customer service team strives to respond to all requests within 72 hours or less. We’re always available to help!
Once an order has been placed, if you change your mind, you may cancel your order within the Order History section before it’s been shipped.
After an item has shipped, if you’re unsatisfied for any reason, you can always contact us for further assistance.
How will I receive my refund?
Refunds are processed back to the original payment method used to purchase the order.
Typically, you can expect your payment provider to credit you for your refund within 14 business days. If you are having trouble locating your refund, we recommend contacting your payment provider for further assistance.
Refunds for cash payments are issued in the form of gift cards.
All Wish gift cards are valid as a one-time use only. We unfortunately cannot credit Wish gift cards back to your account once they’ve been used.
Wish does not provide reimbursement for costs related to return shipping, customs fees, taxes, postal fees or VAT related costs.
How are my promotions applied?
The balance and expiration date of a SHAPL gift card may be viewed in the Rewards section of your account. It will automatically be applied to the cost of your next order for all eligible products.
Wish gift cards cannot be applied to shipping costs. Gift cards expire at midnight on the expiration date.
Promotions are limited time offers and valid based on the terms of the offer. Promotions are not reissued once they have expired.
Pricing and Price Reductions/Corrections
SHAPL reserves the right to change prices for products displayed on the SHAPL Shop at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on part of the Payment & Pricing. In the event you have been charged more than the posted price for a product in an SHAPL Shop, please see a Manager for a refund of the overcharge.
If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.
SHAPL accepts a variety of payment methods for online purchase. Click on a payment method below to find out more:
Credit Cards or Debit Cards
Npay(Only South Korea)
Note: Business lease, wire transfers, cashier’s checks, and money orders are ineligible payment methods for pickup items.
Some payment types are ineligible for orders shipping to multiple addresses. If you are using an ineligible payment type for an order shipping to multiple addresses, you will need to change the payment method, or ship your order to a single address.
Using more than one payment card
You can also combine payment methods to pay for your purchase. Choose from the following combinations of credit cards and SHAPL Shop Gift Cards:
SHAPL may, in its sole discretion, refuse or cancel any order and limit order quantity. SHAPL may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or Call Center order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify SHAPL’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The SHAPL Shop reserves the right at any time after receiving your order to accept or decline your order for any reason. If SHAPL cancels an order after you have already been billed, SHAPL will refund the billed amount.
Shipping & Delivery
Please review the My Cart (Opens in a new window) page to learn about how and when you will receive the products you purchased from the SHAPL Shop. Since the actual delivery of your order can be impacted by many events beyond SHAPL’s control once it leaves our facilities, SHAPL cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.
The SHAPL Shop sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products, SHAPL may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. SHAPL reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when SHAPL confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, SHAPL will cancel the order and refund your purchase price in full.
We want you to be completely satisfied with your purchase on the Services. If for any reason you are unhappy, please contact SHAPL support at firstname.lastname@example.org.
Business Registration No. 120-11-42843
CEO : JIN CHANG SOO
Mail Order Sales No. 2016-서울중구-0320