FAQ

What is SHAPL’s "Crowd Design Commerce"?

For Customers,

SHAPL is the company that sells household goods, electronics and fashion products designed by global designers through the e-commerce platform. We are proceeding to sell products at like wholesale prices based on a system that is manufactured and delivered by our own, directly to you.
SHAPL will determine the design to be released with the number of "LIKE", and reward royalty or prize to the designer. Through this business-to-consumer system, we provide high-quality products to global consumers, and offer the stage to designers that they can show their talent to public.



For Designers,

Crowd design is the world's first product design B2C service where designers around the world can participate free of charge to produce and promote their own design. SHAPL determines the final product to make and sell through the contest with consumer voting and the expert’s judging. The consumer voting is for 30 days on the website and the selected designers receive either a certain % of royalty per sale or prize money. However, rewards and royalties will not be paid for simple promotions other than product production or design transfer.

Why are SHAPL products cheaper?

SHAPL manufactures products and directly sells at wholesale prices to consumers around the world without distribution process that accounts for 80% of retail prices.

How is the quality of the products sold?

SHAPL offers creative design products at an innovative price through reducing 70% of the distribution cost by selling them directly to consumers in simplified packaging.

Is purchasing and shipping possible anywhere in the world?

The Paypal billing system allows you to buy our products from anywhere in the world, and your purchase will be shipped directly through SHAPL.(Naver-Pay is available only for South Korea)

How do I exchange or refund my purchase?

If you want to exchange or refund due to defective product, please take a picture of the defective product within 7 days and send the photo cs@shapl.com. However, exchange and refund due to simple remorse will be charged shipping.

How do I get warranty service?

You can get warranty service anywhere in the world. However, the warranty period may change depending on the type of product.

What product design types can participate?

You can participate in the SHAPL DESIGN CONTEST with all product designs such as living goods, electronics, fashion, mobile life, outdoor, and even vehicle products. You can also participate in the concept designs of each product line.

Can I participate by the design that is already manufactured designs, too?

You can also participate in SHAPL with the design that was manufactured. However, in the case of just promotions that are not for re-production or not for the purpose of selling inventories in SHAPL, no rewards or royalties will be paid according to the number of likes on your design.

What are the cautions for uploadthe design?

It's important to upload your own design and express it in an image-driven way so that it's best understood by consumers around the world who have different languages.

Who owns the copyright of the design?

If the designer of a selected design wish to receive a prize money as a reward or royalty, the ownership of the designs are transferred to SHAPL or the license is monopolized by SHAPL through a contract.

What is the protection policy for the participation design?

For selected designs, designers receive the registration service of the design patent by free of charge through the SHAPL Design Protection System.In addition, the competitive pricing of SHAPL through direct sales allows protection of the designers' design based on the market principle.